FAQs
Straight answers to what clients usually ask before working with Dealer Row Media.
- Do you do standalone audits?
- An audit doesn't require switching agencies, and we're upfront about that. Some of our longest relationships started as a one-time audit.
- What happens if a channel underperforms?
- No — anyone guaranteeing a specific number without seeing your numbers first isn't being straight with you. We'll have that conversation early, not after a full quarter of spend.
- Is this a fit for a business my size?
- We work with a range of business sizes, but we're upfront if a budget doesn't match what a channel needs. Book a short call and we'll give you an honest answer either way.
- How often will I get reports?
- We share the same dashboard internally that we show clients — nothing gets dressed up differently. You'll always know exactly what we did and why we did it.
- Am I locked into a contract?
- We're confident enough in the reporting that a long lock-in isn't necessary. Most clients stay well past the minimum term once they see the reporting.
- How is pricing structured?
- We'd rather give you a real range up front than hide behind "contact us for pricing." No surprise line items show up after the contract is signed.
- Who owns the ad accounts and analytics?
- We work inside your existing accounts wherever possible rather than creating agency-owned ones. We'll hand off cleanly with documentation, not a locked black box.